Frequently Asked Questions (FAQ)
If you have any further questions, please feel free to contact us. We would be delighted to help you!
Our helpful, multilingual team welcomes you at reception every day of
7 a.m. to 9 p.m. We would be happy to help you with your reservation, to organize
your stay in Murten, share our good addresses.
Arrival time: 2:00 p.m. - 9:00 p.m.
Departure time: 7:00 a.m. - 11:00 a.m.
You want to enjoy your room a little longer. Your transport
arrive early on the day of your arrival or leave late in the evening. You have the
possibility to reserve an Early-In or a Late-out at 2:00 p.m. according to our availability
for 30 CHF subject to availability.
The reception is open from 7:00 a.m. to 9:00 p.m. If you need assistance outside of these hours, we are available at all times and at your service.
We have a few parking spaces that you can reserve for CHF 25/night.
Two public parking lots
Paying tickets are also located near the hotel, without reservation.
We have a covered and protected shelter for your bikes.
Continental breakfast buffet is served daily from 7:00 a.m. to 10:30 a.m. in our restaurant.
Children stay free with us up to 3 years old. Children from 4 years old pay 50 CHF / Night + tourist tax. Our double family room will offer you all the necessary comfort. We also put A baby cot is available to you free of charge on request.
To meet your every need, we are pleased to offer you an assortment of essential toilet. Are you missing something? Do not hesitate to contact reception, we surely have what you need you need.
To make your stay even better, you will find in your room a kettle and coffee & tea service.
A carafe of water will be made available to you free of charge every day in your bedroom.
Stay informed and freely consult the local newspapers available in our restaurant.
All common areas of the hotel are non-smoking.
Our hotel does not have an elevator. The rooms are not accessible to people in wheelchairs.
Your companion is welcome with us! We accept up to 2 dogs/ cats per room for the supplement of CHF 25 per animal per night. A welcome kit is reserved for it.
Our prices are exclusive of Tourist tax, which is billed separately for an amount of CHF 3.00 per night and per person
You can cancel free of charge 3 days before arrival. Please note that we apply a fee of
overnight stay for any cancellation made after this deadline. In the event of no-show, the total amount of the
reservation is charged.
Any change in the duration or dates of the booked stay may result in a change in the price.
Start planning your trip. We look forward to welcoming you.
Climb aboard the boat and enjoy its charm (since 1767)